Terms of Use
Last Updated: 02.03.2026
Website Terms of Use for Triplobster.com
These Terms of Use ("Terms") govern your access to and use of the website www.triplobster.com (the "Site") and the services provided by 2030 HK Limited ("Triplobster," "we," "us," or "our"). By accessing the Site, you agree to be bound by these Terms.
1. Acceptance of Terms
You affirm you are acting on behalf of a business entity and have the authority to bind that entity to these Terms. If you do not agree, do not use the Site.
2. Our Services
Triplobster provides a white-label eSIM platform and connectivity solutions. We enable businesses ("Resellers") to:
Sell data plans under their own brand.
Provide connectivity solutions to employees or clients.
Access a global network of Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs).
Our services include a branded marketplace, affiliate tools, and omnichannel sales access via web and mobile apps.
3. Use of the Site
You agree to use the Site lawfully and not to:
Misrepresent your identity or affiliation.
Interfere with the Site's security or functionality.
Use the Site for any fraudulent or unlawful purpose.
Scrape, copy, or replicate our platform technology.
4. Intellectual Property
All content on this Site (logos, text, software, design) is the property of Triplobster or its licensors and is protected by copyright and trademark laws. The "Triplobster" name and logo are our trademarks. You are granted no license to use them without a separate written agreement.
5. Account Registration (For Resellers)
To access our platform services, you must register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
6. Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE SERVICE.
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY HONG KONG LAW, TRIPLOBSTER AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SITE OR SERVICES.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
9. Contact Us
For questions about these Terms, please contact:
2030 HK Limited
ATTN: Mike Mao
UNIT 1406B, 14/F, THE BELGIAN BANK BLDG,
NOs 721-725 NATHAN ROAD, HONG KONG
Phone: +1 (408) 827-1788
Email: support@2030.travel
Privacy Policy
Last Updated: 02.03.2026
Privacy Policy for Triplobster.com
This Privacy Policy explains how 2030 HK Limited ("Triplobster," "we," "us") collects, uses, discloses, and protects information through our website www.triplobster.com and our white-label eSIM platform services.
1. Information We Collect
Business Information: From Resellers, we collect company name, contact person details (name, email, phone), business address, and payment information.
Technical Data: IP address, browser type, device information, pages visited, and usage patterns via cookies and similar technologies.
End-User Data (Processed on Behalf of Resellers): When Resellers use our platform to provide eSIMs to their customers or employees, we may process end-user data as a data processor. This typically includes device IMEI, connectivity usage data, and technical identifiers necessary for service provision. The Reseller, as the data controller, determines the purposes of this processing.
2. How We Use Your Information
To provide, operate, and maintain our Site and platform services.
To authenticate Reseller accounts and process transactions.
To communicate with you about updates, security alerts, and support.
To analyze Site usage and improve our services.
To comply with legal obligations.
3. Legal Basis for Processing (GDPR/Similar Regulations)
We process personal data based on: (i) Performance of a Contract (to provide our services to Resellers); (ii) Legitimate Interests (site security, business operations); (iii) Consent (for non-essential cookies or marketing where required); and (iv) Compliance with Legal Obligations.
4. Information Sharing and Disclosure
Service Providers: We share data with trusted vendors (payment processors, cloud hosts, analytics) under strict confidentiality agreements.
Mobile Network Partners: To fulfill connectivity services, necessary technical data is shared with our global MNO/MVNO partners.
Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger or sale, user data may be transferred.
5. International Data Transfers
As a global platform, data may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers under applicable law.
6. Data Security
We implement robust technical and organizational measures to protect data. However, no method of electronic transmission or storage is 100% secure.
7. Your Rights (e.g., GDPR, CCPA)
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us. For end-user data processed for a Reseller, please contact the Reseller directly.
8. Cookies
We use cookies for essential site functionality, analytics, and performance. You can manage cookie preferences in your browser settings.
9. Changes to This Policy
We may update this policy. The "Last Updated" date will indicate changes.
10. Contact Us
For data protection inquiries or to exercise your rights:
Data Protection Officer / Privacy Officer
2030 HK Limited
UNIT 1406B, 14/F, THE BELGIAN BANK BLDG,
NOs 721-725 NATHAN ROAD, HONG KONG
Phone: +1 (408) 827-1788
Email: support@2030.travel
Refund Policy
Last Updated: 02.03.2026
Refund Policy for Triplobster Platform Services
This Refund Policy outlines the terms for refunds related to the services offered by 2030 HK Limited ("Triplobster").
1. Platform Subscription Fees
Fees paid for access to the Triplobster white-label platform (monthly/annual subscriptions) are generally non-refundable. Refunds or credits for prepaid periods may be considered on a case-by-case basis at our sole discretion, particularly in the event of significant, unresolvable service failure on our part.
2. Connectivity (Data Plan) Refunds
Refunds for data plans purchased by end-users (through a Reseller's branded marketplace) are governed by the terms of the underlying Mobile Network Operator (MNO/MVNO) providing the connectivity. As a platform, Triplobster does not directly control the network service.
General Principle: Data plans are typically non-refundable once activated or used.
Refund Eligibility: A refund request may be considered only if:
The eSIM/data plan has not been activated.
There is a verified technical fault originating from our platform that prevents activation, and the issue cannot be resolved.
The request is made within 7 days of purchase and meets the above criteria.
Process: All refund requests for data plans must be initiated by the Reseller on behalf of their end-user. Triplobster will evaluate the request against the policy of the relevant network provider. Approved refunds will be credited to the Reseller's platform account.
3. How to Request a Refund
Resellers must submit a formal refund request via email to our support team at [support@triplobster.com], including:
Reseller account name.
Transaction ID(s).
Detailed reason for the request.
Evidence supporting the claim (e.g., screenshot of activation error).
4. Processing Time
If approved, refunds will be processed within 14 business days to the original method of payment or as an account credit, at our discretion.
5. Changes to This Policy
We reserve the right to modify this Refund Policy. Changes will be communicated to active Resellers.
6. Contact Us
For refund-related questions:
Triplobster Support
2030 HK Limited
ATTN: Mike Mao
UNIT 1406B, 14/F, THE BELGIAN BANK BLDG,
NOs 721-725 NATHAN ROAD, HONG KONG
Phone: +1 (408) 827-1788
Email: support@2030.travel
